Frequently Asked Questions | Nunn Bush Help


How can I become an affiliate for Nunn Bush?

It is very quick and easy to join, there is just one step involved. Complete our online application here: JOIN FREE WITH THE ONLINE APPLICATION LINK. You will receive an instant email message confirming the receipt of your application. We will review your application as soon as we can and we will contact you within 1-2 business days. After you are accepted, you’ll need to visit the platform and search for Nunn Bush Shoes to apply. For more information, please see the Affiliate Marketing Sign up Sheet.

How can I receive a catalog?

Click here to download and view the latest catalog.

Where is the closest store that carries Nunn Bush?

Nunn Bush products are also sold in departments stores and specialty stores throughout the US. To find a store close to you, please go to our website under "Store Locator". You will have to enter your zip code in the search box. Then you can check the boxes for the products that you would like to search for and all of those stores in your area that carry those products will come up.

What is your Shipping Policy?


We ship to all 50 states. Any orders shipping to Alaska, Hawaii, or Puerto Rico, regardless of purchase amount, will be $22.00. We provide free standard shipping on all orders to APO/FPO Military customers. Military addresses will be shipped the following business day via United States Postal Service with a signature delivery confirmation. UPS does not deliver to Post Office Boxes, but if you’d like to ship to a PO Box, our customer care team will be able to accommodate if you call to place your order. We will not accept orders shipping to forwarding companies.

Orders will usually ship within 2-3 business days. Orders placed on Friday, Saturday, Sunday, and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.


FREE Standard Shipping on orders of $75.00 or more.

$8.00 Standard Shipping on orders less than $75.00.

Standard (Ground) shipping via UPS ground or UPS SurePost is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-8 business days.

Saturday delivery is not available.


$16.00 UPS 2nd Day Delivery

$25.00 UPS Next Day Delivery

Expedited Shipping via UPS 2 business day service and Next Day shipping via UPS next business day is available within the Contiguous United States (lower 48 states), for orders placed on business days before 11:30 am C.S.T. Orders placed past 11:30 am will be shipped the following business day. Orders placed on any National Holiday will be shipped the next business day. We do not deliver on Saturdays. Expedited Shipping is NOT available to Alaska, Hawaii, Puerto Rico, and Military addresses.

What if I live outside of the US and want to place an order?

Unfortunately, we cannot ship Internationally from our website. We can only ship within the United States and we can only accept US-issued credit cards. For International inquiries/orders, please email
*We will not accept orders shipping to forwarding companies.

How do I track an order that I placed on your website?

Once the order has been shipped you will receive an automated email that will provide a UPS tracking number. You may view the progress of your shipment on by entering the tracking number provided in the email.

What is the Nunn Bush Guarantee?

If you feel that you have received defective merchandise through our website, please email If the defective merchandise was not purchased through please contact the point of purchase.

Is it possible to overnight an order?

We do not offer overnight service.

What if I want to cancel my order?

You may cancel your order, as long as it has not entered the shipping process. Sign in to your account. Select your order and click the Cancel icon.

Can I ship to a different address than my billing address?

Yes you can. When placing your order there will be a separate shipping address section. You can also add numerous addresses and keep them in your Address Book. We can only ship to addresses wthin the United States. When entering your billing address, please make sure it is what your credit card/bank has on file for you.

Are your shoes Airport Friendly?

We manufacture footwear with both metallic and non-metallic shanks and eyelets. However, Nunn Bush does not advertise or guarantee that our footwear is "Airport Friendly"